Miskin Manor

01443 224 204

Pendoylan Road, Groesfaen, Pontyclun, CF72 8ND

Miskin Manor Hotel is a grade 2 listed building. Whilst this means we have inherited some beautiful architectural details it also means that the structure of the building presents some physical barriers to accessibility. If you have any special needs, please contact us before making a reservation so that we can try to meet your requirements as best we can.

Contacting Us

We welcome correspondence by phone, fax, letter, e-mail or using our contact form and we will endeavour to respond by whichever means is most suitable for you.

Location

Miskin Manor is approximately 1 mile off junction 34 of the M4 on the A4119. The signage guides you down a lane which ends with impressive gates leading onto the grounds of the hotel. At this point, signs direct you to either, the main hotel entrance, the conference centre or the health club.

On arrival at the front of the hotel

Designated parking spaces are signposted outside the main entrance. To reach the main front door there is a slight ramp. The reception is slightly to your left as you enter and is all on one level with no steps. The double door main entrance is covered by CCTV, however it is not automated.

Reception

Reception is located on the ground floor and is accessible on the flat. The reception area is well lit and we have a magnifying glass available to assist guests with check-in forms if required. Help with luggage is available but please note that guests may have to wait for assistance with particularly heavy items as not all members of staff can safely manage heavy lifting. All public area corridors have wooden and marble flooring; stairways are carpeted throughout the hotel.

Ground Floor

The lounge and drawing room areas are located to the right from the front entrance. The furniture is a mix of armchairs, sofas and freestanding tables. The bar is at a height of 1 metre 18cm. The Meisgyn Restaurant, where breakfast and evening meals are served, is located next to the lounge, through a wide arched doorway. The furniture is freestanding and chairs with arms are available if required. Waiter service is always available and menus with large print can be arranged on request. Staff will always be willing to read out the menu if guests would find this more suitable.
Most diets can be catered for by prior arrangement. We regret we do not have menus in Braille. Toilets are located on the ground floor, with two sets of Ladies and Gentlemen's toilets and a separate toilet for wheelchair users. The payphone is located in the reception area.

Staying with us

Please be advised that we do not have a lift due to the Hotel being Grade II listed. If you require a ground floor room ensure that you request this when booking. Subject to availability. Disabled Facilities are available within the hotel but are subject to availability. If you do have any special requests or requirements please do not hesitate to discuss them with the reception team.

Bedrooms

There are 43 guest rooms located on the ground, first and second floors and all are non smoking. There are 6 ground floor rooms. There are no lifts at the hotel. Each floor is accessed by stairs with handrails running all the way up to each floor. All rooms vary in size and style and we will always try to match rooms to guest requirements. All bedrooms are en-suite with a shower or a bath, sometimes both. There is a small step to get into shower cubicles. Non slip mats are available for showers and baths and our bathrooms are tiled. All rooms have remote control TV's, corded kettles and phones. Mobile phone coverage is generally good and improving but varies with each service provider. Chairs with arms are provided in each room. The fire alarm is audio only. Reception is staffed from 7am until 11pm and can be contacted via bedroom phones. We have night porters who can offer assistance in an emergency over night.

Deposit and Cancellation

Our cancellation is 48 hours prior to arrival- of which £10 for administration will be charged however a full refund minus the £10 will be applicable.

Advance Purchase

Miskin Manor hotel offers a discount of up to 15% off rack rate for those that book and pay in advance.

Special Rates

If your attending a function or a regular corporate client you maybe entitled to receive a special rate (subject to availability). Please contact reservations on This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01443 224 204.

Arrivals and Departures

Rooms are available from 2pm. on the day of arrival. Early Check is available if requested in advance a small charge will be made. This is subject to availability. Rooms need to be vacated by 11am. Please advise Reception if you require a late check out a small charge will be made. lf you are arriving after 6pm please inform Reception. For any arrivals after 1 1pm. the Night Porter will be advised and will be able to book you into the hotel. On arrival please make yourself aware of all fire escape routes and the assembly point for the hotel.

Payment:

All bedrooms need to be pre-paid and no deposits are taken. All major credit cards are accepted. Credit Cards are charged at 3% and Direct Debits have no charge. Personal Cheques will be accepted if accompanied by a valid guarantee card.

Useful Information:

Cot Hire (linen included) - £10.00 per day. Z-Bed (linen included) - £20.00 per day

Breakfast:

Breakfast is served 7.00am – 9.30am weekdays and 8.00am – 10 am on Saturday and Sunday.

Newspapers:

Newspapers can be ordered from reception on arrival and are placed outside your bedroom door between 7.00am and 8.15am. Chargeable.

Parking:

We have free car parking spaces at the front of the hotel and at the rear for over 200+ cars.

Dogs:

Dogs are permitted in The Cottage Rooms of the Hotel, but this is subject to availability. Please ensure that you advise when booking of your requirements,. There is a charge with the exception of guide dogs.

Smoking:

Smoking is not permitted within the hotel and only in designated areas. There will be a £200 charge to the room if evidence of smoking is found. This is so fabrics and upholstery in the bedrooms can be deep cleaned. This will be in writing and a charge will be made on the credit card on file and will be sent with a letter.

Children Sharing a Room:

Children twelve years and under sharing a room with two adults will be charged half the B & B tariff.

Flowers and Champagne:

For that extra welcome and final touch, we can provide an arrangement of fresh flowers and a bottle of champagne on ice in your room, to relax and greet you on arrival.

Function Rooms

All our main function rooms are located on the ground floor and have cloakroom facilities on the same level. There is a ramp to the function rooms in the main corridor to enable easy access for wheelchair users. The Oak Room is located on the ground floor but has 4 steps into an ante-room and a further 2 steps into the main room. The furniture is solid oak carver chairs and tables and would be unsuitable for wheelchair access.

Health Club

The Health Club is accessed by double doors located along the main car park entrance. All areas are on the ground floor and assistance can be offered to those guests that require it into the pool and gym areas.

General

Comments and suggestions from guests that could be included in our statement are always welcome. We will continually update our statement as alterations and improvements occur at the Miskin Manor Hotel. Please do not hesitate in asking any further questions that will help you to decide if we can meet your requirements for an enjoyable stay.